Frequently Asked Questions
Yes. If you have an annual plan and decide to cancel it before the year is over, you will receive a refund for the remaining time left on the plan. For example, if you cancel halfway through the year, you'll receive a refund for the remaining six months of the plan.
Yes. We will honor your free plan forever.
No. We do not sell or share your your data with anyone
Yes. If requested, we will delete your data.
Yes. Our Intelligent Change Detection technology skips over irrelevant changes, such as changing ads and playing videos. However, you can always tailor this behavior to fit your specific needs.
Depending on your plan, we will keep your change reports from a week to however long you need them.
Yes. This feature is available with our custom plan. Please Contact Us for more information.
Yes. The number of pages you can monitor depends on your plan. Please refer to our Pricing page.
Yes. When you enter the site URL, you can chose whether to monitor the entire site, or a single page. If you chose to monitor the entire site we will begin to monitor all site pages automatically and you can also chose to include or exclude certain pages.
When you chose to monitor the “Entire Site” we will automatically check every page of this site; with “Full Page” option, we will check the single page that you entered; with “Selected Area” option, we will only look for changes inside the part of the page selected by you.
When we discover a change on a page that you monitor, we will send you an alert via email or a text message.
We will send you an alert as soon as we discover the change.
You can set the time when we check for changes according to your preferences.
Most of our customers prefer to check their websites a few times a day. However, depending on the plan, you can check for changes as often as every few minutes.
When we look for changes on a page we compare how this page looks now with how it looked before. This comparison between two versions of a single page is what we call a page check.
